Remote: Y
Salary: $65-70 /hr. (Based on experience)
Location: Arlington, VA
Clearance: Secret
We are seeking individuals with junior level ServiceNow Administrator experience to support customer environment operations. The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.
Qualifications
- Must be a US Citizen
- Must have an active secret clearance
- Must be able to obtain DHS Suitability prior to starting employment
- Knowledge of the principles, methods, and techniques used in ServiceNow development
- Enterprise and/or IT Service Management
- ServiceNow System Administration
- Experience with gathering requirements, database design schemas, and data modeling
- Minimum 2+ Years’ experience with ServiceNow Implementations
- Minimum 2+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
- Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
Desired Skills:
- Required Education: BS degree in any of the following: Computer Science, Computer Engineering, Computer
- 2+ years of experience for ESA04 – SW Engineer II / Senior I (SN Developer)
- Sys Admin II Experience with process development and deployment Agular JS
- Experience in JavaScript or related application development
- Experience with ServiceNow Development APIs
- Web Service Integration (API Web Services) experience
- LDAP Integration experience
- Single Sign-on configuration and administration
- SQL Experience Application
- Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a plus,
- Platform/Integration, Portal/UI, GRC
- ServiceNow Implementation Specialist Certified ServiceNow System Administration
Responsibilities:
Responsibilities may include, but are not limited to:
- Manages and resolves incidents against ServiceNow applications
- Performs routine maintenance to include performance monitoring and error identification/ remediation
- Manages Update Set creation and migration
- Schedules and verifies instance clones
- Participates ServiceNow upgrade planning and execution
- Manages Instance Security, User/Group Access/Access Control Lists
- Contributes to ServiceNow releases • Adheres to internal standards, policies, and procedures
- Performs other duties as assigned